An important part of the learning process is the feedback given by teachers to students on their performance or lack of performance. It is part of the daily tasks of teachers to assess examinations and theses, to assign grades in examinations, to write comments on written documents or to examine students at the blackboard. With the help of targeted feedback, teachers give learners feedback on their learning progress. All feedback, intentionally or unintentionally, involves a sensitive and usually emotional area of interpersonal communication. Teachers want to give this in the most helpful, encouraging and supportive way possible. The seminar deals with the question: How can this succeed? Contents: In this training, participants reflect on their own and others' conversation practices and thus deepen their understanding and application of different thinking and communication styles. They receive tools to get feedback and to give appreciative feedback. By linking case studies from their own work environment with models and methods from communication psychology, participants learn to understand feedback situations and to avoid misunderstandings.
Competence level: A2 | B1 | C1
Instructor: Sabine Vana-Ströhla (Communication Training & Intercultural Sensitisation)