IT Service Desk

IT Service Desk
Service area
(University Computer and Media Centre)
C21 - Centre for Communication and Information (KIZ) / Room 0.11
+49 361 737-5454
rz@uni-erfurt.de

Service offers:

  • Telephone support, handling IT problems, changing and giving out passwords, setting up Wi-Fi (eduroam)
  • Lending of various devices
  • Pool supervision
  • Thoska: registration (routing slip), issue of Thoska cards, new application

Office hours

Mon.-Fri.: 07:45 a.m. –12:15 p.m.
Mon.-Thu.: 01:00 – 05:00 p.m. (Fri.: 01:00 – 04:00 p.m.)

For organizational reasons, the service desk will be closed on 22.04.24, from 10:00 a.m. - 12:00 p.m.

The IT service desk is closed in the afternoon on the last wednesday of every month