IT Service Desk

IT Service Desk
IT Service Desk
Service area
(University Computer and Media Centre)
Centre for Communication and Information (KIZ) / Room 0.11
+49 361 737-5454
+49 361 737-5459
rz@uni-erfurt.de
Office hours
Availability by telephone:
Mon-Thu: 8am-12.15pm and 1pm-4pm
Fri: 8-12:15

Service desk opening hours:
Mon-Thu: 9-11am and 13-15pm
Fri: 9-11 a.m.

13.09. and 02.10.:
only by telephone from 9-12:15 and 1-3 p.m.
Please also use the possibility to request via e-mail.

Service offers:

  • Telephone support, handling IT problems, changing and giving out passwords, setting up WLAN
  • Lending of notebooks, beamers, camcorders, photo cameras, CD and DVD players, dictaphones, microphones (except wireless microphone)
  • Pool supervision
  • Thoska: registration (routing slip), issue of Thoska cards