IT Service Desk

IT Service Desk
IT Service Desk
Service area
(University Computer and Media Centre)
C21 - Centre for Communication and Information (KIZ) / Room 0.11
Office hours
Opening hours (lecture-free period):
Service desk:
Mon-Thu: 9am-11am and 1pm-3pm; Fri: 9am-11am
Service hotline:
Mon-Thu: 8am-12pm and 1pm-4pm; Fri: 8am-12pm

(otherwise Mon-Thu: 7.45am-12.15pm and 1-5pm, Fri: 7.45am-12.15pm and 1-4pm)

Service offers:

  • Telephone support, handling IT problems, changing and giving out passwords, setting up WLAN
  • Lending of notebooks, beamers, camcorders, photo cameras, CD and DVD players, dictaphones, microphones (except wireless microphone)
  • Pool supervision
  • Thoska: registration (routing slip), issue of Thoska cards