IT Service Desk

IT Service Desk
IT Service Desk
Service area
(University Computer and Media Center)
Centre for Communication and Information (KIZ) / Room 0.11
+49 361 737-5454
+49 361 737-5459
rz@uni-erfurt.de
Office hours
Availability by telephone:
Mon-Thurs: 8-12:15 am and 1-4 pm
Fri: 8-12:15 am

Opening hours service desk:
Mon-Thu: 9-11 am and 1-3 pm
Fri: 9-11 am
Please also use the possibility to request via e-mail.

Service offers:

  • Telephone support, handling IT problems, changing and giving out passwords, setting up WLAN
  • Lending of notebooks, beamers, camcorders, photo cameras, CD and DVD players, dictaphones, microphones (except wireless microphone)
  • Pool supervision
  • Thoska: registration (routing slip), issue of Thoska cards