IT Service Desk

IT Service Desk
Service area
(University Computer and Media Centre)
C21 – Centre for Communication and Information / room 0.11
+49 361 737-5454
rz@uni-erfurt.de

Service offers:

  • Telephone support, handling IT problems, changing and giving out passwords, setting up Wi-Fi (eduroam)
  • Lending of various devices
  • Pool supervision
  • Thoska: registration (routing slip), issue of Thoska cards, new application

Please note!

The service desk will be closed on Friday, May 15. The service hotline will not be staffed. Please feel free to contact us by email. → rz@uni-erfurt.de
 

Office hours

Mon.-Fri.: 07:45 a.m. –12:15 p.m.
Mon.-Thu.: 01:00 – 05:00 p.m. (Fri.: 01:00 – 04:00 p.m.)

The IT service desk is closed in the afternoon on the last wednesday of every month