macOS 10.14 or later

Step-by-step instruction

  1. You have changed your initial password of your user account (you can change it via the user portal )!
  2. Connect your device to the WLAN "gast-ue" (go to "Cancel" when logging in!) 
  3. Open a browser (like Safari or Google Chrome) and go to the page ""
  4. This page automatically detects your operating system and offers you a file to download. Download this file.
  5. Allow download if asked
  6. Then switch to the Settings -> Profiles
  7. Under "Loaded" you will find the eduroam profile -> click install
  8. In the next window enter your login data of your user account and click on install
  9. Finally, please try to connect to eduroam

If your login details are correct, you should now be successfully connected.

IT Service Desk
Service area
(University Computer and Media Center)
Centre for Communication and Information (KIZ) / Room 0.11