University Computer and Media Centre

[Translate to English:] KIZ Gebäude (außen)
Quick links to popular IT services and systems email, user account management and more
[Translate to English:] Probleme beim Login
Help with your login FAQ for login


During the lecture-free period (from 12 February to 30 March 2024), some services at the University of Erfurt will have different opening hours. We ask for your attention.

From 10 January 2024, functional updates to Microsoft 365 Apps for Enterprise (Office) will be launched at the University of Erfurt.

Due to numerous enquiries from university members, especially students, about the conversion of Microsoft licences to personal licences, the University Computer and Media Center (URMZ) has once again expanded its service pages on this topic.

IT Service Desk
IT Service Desk
Service area
(University Computer and Media Centre)
C21 - Centre for Communication and Information (KIZ) / Room 0.11
Office hours
Opening hours (lecture-free period):
Service desk:
Mon-Thu: 9am-11am and 1pm-3pm; Fri: 9am-11am
Service hotline:
Mon-Thu: 8am-12pm and 1pm-4pm; Fri: 8am-12pm

(otherwise Mon-Thu: 7.45am-12.15pm and 1-5pm, Fri: 7.45am-12.15pm and 1-4pm)
Thoska service office
Thoska service office
Entry via room 0.11 !
(University Computer and Media Centre)
C21 – Kommunikations- und Informationszentrum (KIZ) - Room 0.12
Office hours
Lecture-free period:
Enquiries generally by e-mail to, appointments by appointment

Lecture period: Monday: 1-3 pm and Wednesday: 10-12 am