Convergence provides a webmail client on the server, which can be accessed via https://webmail.uni-erfurt.de/. This means that all functions (mail, address book, calendar, etc.) can be used on computers on which no mail program can be used (e.g. in Internet cafes, foreign computers).
Each student receives a mail account upon enrolment. You will be able to access your mailbox directly via the web-based login. When you register for the first time, please note that you have to use your initial password and change it separately from your university account.
We recommend Mozilla Thunderbird as your mail program but you can also use any other mail program, which supports the integration of IMAP accounts.
The maximum size of mails to send or receive is 20 MB.
Setup on the smartphone/tablet
Go to your settings --> Account --> add account --> IMAP
Enter your e-mail address and continue with manual setup
Choose the account type: IMAP
Enter your e-mail password
The next step is the configuration of the incoming and outgoing server - please take the settings from "Configuration of incoming mail server"/"Configuration of outgoing mail server" below
The installation should then be completed
You may also have to specify how often your e-mails should be retrieved, etc. Please note that the illustrations and the step sequence may differ.
You can find instructions for this operating system here For the corresponding server settings, please refer to the points "Configuration incoming mail server"/"Configuration outgoing mail server".
Incoming mail server configuration
Username: your login-name
Encryption: STARTTLS bzw. TTLS
Outgoing mail server configuration
Username: your username
Password: your password
Encryption: STARTTLS or TTLS
Mailbox size (quota)
Employees: 1 GB
Students: 500 MB
I get the message "You do not have write permission, your password cannot be changed" if I want to change my password!
You will receive this error message if you use letters like ä,ö,ü or certain unusual characters in your password. Please use a different password.
I don't see any mail messages!
In your mail program, under "View" -> "Messages as", switch to "Plain text". You should then be able to see the mail contents again.
When logging in via web access, the system stops at X %!
Reload the page or delete the cash from the page by pressing CTRL+F5
How can I send attachments larger than 20 MB to someone else?
To send documents or larger files it is recommended to use Gigamove.