E-mail for students

Webmail (IMAP)

Convergence provides a webmail client on the server, which can be accessed via https://imap.uni-erfurt.de. This means that all functions (mail, address book, calendar, etc.) can be used on computers on which no mail program can be used (e.g. in Internet cafes, foreign computers).  

Each student receives a mail account upon enrolment. You will be able to access your mailbox directly via the web-based login. When you register for the first time, please note that you have to use your initial password and change it separately from your university account. 

We recommend Mozilla Thunderbird as your mail program but you can also use any other mail program, which supports the integration of IMAP accounts.

The maximum size of mails to send or receive is 20 MB.

Setup on the smartphone/tablet

Android

 

  1. Go to your settings --> Account --> add account --> IMAP
  2. Enter your e-mail address and continue with manual setup
  3. Choose the account type: IMAP
  4. Enter your e-mail password
  5. The next step is the configuration of the incoming and outgoing server - please take the settings from image 1 and image 2 or from "Configuration of incoming mail server"/"Configuration of outgoing mail server" below
  6. The installation should then be completed

You may also have to specify how often your e-mails should be retrieved, etc. Please note that the illustrations and the step sequence may differ.

Einstellungen des Eingangsservers
[Translate to English:] Abb.1
Einstellungen des Ausgangsservers
[Translate to English:] Abb.2

[Translate to English:]

iOS/iPadOS

 

Eine Anleitung für dieses Betriebssystem finden Sie hier
Die entsprechenden Servereinstellungen entnehmen Sie bitte den Punkten "Konfiguration eingehender Mailserver"/"Konfiguration ausgehender Mailserver".

Incoming mail server configuration

Servertype: IMAP-Server

 

Servername: imap.uni-erfurt.de

Port: 143

Username: your login-name

Encryption: STARTTLS bzw. TTLS

Outgoing mail server configuration

Servername: mail.uni-erfurt.de

Port: 25

Username: Ihr Login-Name

Password: Ihr Mail-Passwort

Encryption: STARTTLS bzw. TTLS

Mailbox szies

Mailbox size (quota)

 

Employees: 1 GB

Students: 500 MB

FAQ

Mail attachments are not sent when I want to send a mail via Safari!

Please use another browser (Google Chrome, Firefox or similar).

 

My mail directory is empty, what can be the reason?

With Internet Explorer 8, there may be problems when displaying mail directories with umlauts in the name. Therefore please use another browser (Google Chrome, Firefox or similar).

I get the message "You do not have write permission, your password cannot be changed" if I want to change my password!

You will receive this error message if you use letters like ä,ö,ü or certain unusual characters in your password. Please use a different password.

I don't see any mail messages!

In your mail program, under "View" -> "Messages as", switch to "Plain text". You should then be able to see the mail contents again.

I cannot open a Word file from the attachment if I use Internet Explorer!

Check whether the following settings are activated:

  • Use HTTP 1.1 activated
  • JavaScript enabled
  • Allow pop-up windows
  • Cookies enabled

When logging in via web access, the system stops at X %!

Reload the page or delete the cash from the page by pressing CTRL+F5

How can I send attachments larger than 20 MB to someone else?

To send documents or larger files it is recommended to use Gigamove.

Service section
Service section
Service section
(University Computer and Media Center (URMZ))
Kommunikations- und Informationszentrum (KIZ) - Room 0.11
+49 361 737-5454
rz@uni-erfurt.de
Webmail (Convergence)
Webmail (Convergence) Webmail (Convergence)