Studying and private life are not always easy. There are situations in which you need a sympathetic ear and simply want to get things off your chest. That's why there is a helpline at the University of Erfurt - by students for students!
It was launched at the start of lectures in the summer semester 2021. The helpline is made up of students from different fields of study and semesters: some have not been at the University of Erfurt for long, others are already doing their doctorates. What unites them? They want to support their fellow students with problems and psychological stress related to their studies, listen to them, advise them and provide further help.
How did the helpline come about?
The project is presented on the campus blog "I like my university..." in an interview with Hannah Schneider, who coordinated the project.
The helpline can be reached at +49 361 30252964 during staffed hours.
Please note: During the lecture-free period, the staffing of the helpline may differ from the specified times.
In the overview below you can see how the helpline is staffed.
The calls are of course anonymous. Before starting their work, the members of the helpline have completed an introductory training course by the psychosocial counseling center of the Studierendenwerk Thüringen. Among other things, this training covered legal aspects (confidentiality).
The helpline has two lines but no mailbox. If you call outside of office hours or if both lines are busy, please simply call again later. Thank you very much!