The FAQ section now also contains answers to questions about problems after switching from the old M365 client (@TechnischeUnivers049.onmicrosoft.com) to the new M365 client (@uni-erfurt.de) as well as further help – separately for Mac and Windows. The use of the SaRA tool is also described in detail there and supplemented with pictures. Please take note.
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Interne Serviceseiten,
URMZ,
Service
Service websites for Microsoft 365 expanded
contact:
IT Service Desk
Service area
(University Computer and Media Centre)
C21 - Centre for Communication and Information (KIZ) / Room 0.11
+49 361 737-5459
Office hours
Opening hours (lecture-free period):
Service desk:
Mon-Thu: 9am-11am and 1pm-3pm; Fri: 9am-11am
Service hotline:
Mon-Thu: 8am-12pm and 1pm-4pm; Fri: 8am-12pm
(otherwise Mon-Thu: 7.45am-12.15pm and 1-5pm, Fri: 7.45am-12.15pm and 1-4pm)
Service desk:
Mon-Thu: 9am-11am and 1pm-3pm; Fri: 9am-11am
Service hotline:
Mon-Thu: 8am-12pm and 1pm-4pm; Fri: 8am-12pm
(otherwise Mon-Thu: 7.45am-12.15pm and 1-5pm, Fri: 7.45am-12.15pm and 1-4pm)
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